Policies

1.  Payment
We accept the following forms of payment:  Visa, Master Card, and American Express.  We also accept PayPal, Apple Pay and Google Pay.

2.  Shipping
We will ship items out as efficiently as possible and you will receive notifications about your shipping status.

3.  Returns/Exchanges
We want you to love your purchase, so please contact us within 14 days if you have received any item that is defective and we will arrange for replacement item to be shipped out as soon as possible.

4.  Privacy
Your privacy is very important to us.  Your personal information is only used for shipping and our communication purposes and will not be shared with anyone.  

5. Customer Service 
The Enchanted Workshop is a super small business, so we appreciate your patience as we attempt to provide excellent customer service to all our families!  Sarah welcomes your questions and feedback at sarah@theenchantedworkshop.com!